Privacy Policy

 

Privacy Policy

 

This privacy policy sets out how we use and protect any information that you give when you use this website. It is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using this website. You can be assured that your information will only be used in accordance with this privacy statement. We may change this policy in the future by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The personal information of Customers is exclusively used for the execution of their orders, personalized services and exporting regional statistics. This data is not transferred to third party websites, other than cooperating companies, with the purpose of sending promotional material and tailored offers.

The Customer gives by this, his consent to the storage and processing of personal data by the Company for the purposes of execution of orders , providing personalized services, exporting statistics and the transmission of this info to cooperating companies, for promotional material and tailored offers.

The Customer has the right to have access to all information given to us  and raise any objections to the processing of data concerning him (right to object No. 13 of Greek Law 2472/97 ). 

 


 

 

What we collect

 

We may collect the following information:

1. Name

2. Contact information including email address

3. Demographic information such as postcode, preferences and interests

4. Other information relevant to customer surveys and/or offers

 

What we do with the information we gather:

1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

2. Internal record keeping.

3. We may use the information to improve our products and services.

4. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting. You can unsubscribe anytime if you want to.

 


 

 

Security

 

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 


 

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 


 

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 


 

 

Controlling your personal information

 

We will not sell, distribute or lease your personal information to third parties.

If you believe that any information we are holding on you is incorrect or incomplete, please send email us at This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible. We will promptly correct any information found to be incorrect.

 


 

 

Safety

 

The payment gateway uses the redirect method where the user is redirected to the processing site (Alpha e-Commerce) to make the actual payment. 

This process is transparent for the customer.

The decryption of your data is extremely strong and it is considered impossible.

 

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